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Question

Answer

1

What types of documents are used?

PP type only, but you can enter any document identifier in the ID tag :

<ns3:PassengerDocument>
    <ns3:Type>PP</ns3:Type>
    <ns3:ID>rbrtrtvgb123456</ns3:ID>
    <ns3:BirthCountry>RU</ns3:BirthCountry>
    <ns3:DateOfIssue>2008-06-06</ns3:DateOfIssue>
    <ns3:DateOfExpiration>2028-06-06</ns3:DateOfExpiration>
    <ns3:CountryOfResidence>RU</ns3:CountryOfResidence>
</ns3:PassengerDocument>

Check operation references for obtainable values for a request

2

Can I specify multiple phone numbers and emails?

Yes, but you have to follow instructions below:

e-mails — for each e-mail create a separate Contact tag

<ns3:Contacts>
    <ns3:Contact>
        <ns3:EmailContact>
            <ns3:Address>l.conelly@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
    <ns3:Contact>
        <ns3:EmailContact>
            <ns3:Address>l.ercrvev@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
</ns3:Contacts>

phoneContact — you can specify several phone numbers in one PhoneContact tag

<ns3:Contacts>
    <ns3:Contact>
        <ns3:PhoneContact>
            <ns3:Number CountryCode="+375" AreaCode="29">3277438</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">44444444</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">66666666</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">77777777</ns3:Number>
        </ns3:PhoneContact>
    </ns3:Contact>
</ns3:Contacts>

using both:

<ns3:Contacts>
    <ns3:Contact>
        <ns3:PhoneContact>
            <ns3:Number CountryCode="+375" AreaCode="29">3277438</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">44444444</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">66666666</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">77777777</ns3:Number>
        </ns3:PhoneContact>
        <ns3:EmailContact>
            <ns3:Address>l.conelly@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
    <ns3:Contact>
        <ns3:EmailContact>
            <ns3:Address>l.ercrvev@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
</ns3:Contacts>

Explore book operation overview to the best practices. Reference and samples are also available

4

What characters are forbidden for input?

You can't use the following characters:

; : * ' " ^ { } [ ] < > & # ! ` = %

Check operation references for obtainable values for a request tags to avoid errors

5

What passenger data are required?

Required data for each passenger:

Given name
Surname
Date of birth
Document identifier

Also required for lead passenger (the first adult):

E-mail (at least one)
Phone number (at least one)

All mandatory fields are marked in book operation references.

9

Why is it necessary to enter the date of passport issuance?

It will be deprecated soon. Stay tuned for new releases

11

What do the BirthCountry and CountryOfResidence mean?

BirthCountry — Country of issue
CountryOfResidence — Citizenship

Check book operation references and samples for more info about passenger's document info

8

What passport data format is required for input (DOCS or FOID)?

Both SSRs are created by API regarding Document tag values

The Document tag is mandatory to fill for a Passenger in book operation request

Check book operation references and samples for more info about Document tag

13

What SSR codes are implemented?

The following SSR codes are accepted:

DOCS
FOID
CHLD
INFT
FQTV
TKNE
XBAG
EXST

Check book operation references for obtainable values for a request

14

Why there is no possibility to enter DOCO (visa) or DOCA (residental address) SSRs?

S7 do not require visa details for booking and ticketing. It's required for check-in only

3

How to specify TTL?

Ticket time limit is calculated automatically

We do not recommend enter it manually, as it will be deprecated soon. Stay tuned for new releases

6

Is it possible to change the automatic TTL?

There is no such possibility, a ticket time limit is calculated according to the airline requirements

We do not recommend enter it manually, as it will be deprecated soon. Stay tuned for new releases

7

Is the automatic TTL matches for the airline fare rules?

Yes. Ticket time limit is calculated according to the airline requirements, considering the partner airlines

15

Does TTL guarantee automatic cancellation of the reservation?

Yes. Booked seats will be free

10

Why there is no link between an infant and an adult?

API creates links between adults and infants in a lap automatically

In case you have to specify infants to exact adults you can enter adult's ObjectKey in PassengerAssociation tag of infant's Passenger tag, e.g.:

<Passengers>
	<Passenger ObjectKey="SH1">
		<PTC Quantity="1">ADT</PTC>
        ...
    </Passenger>
	<Passenger ObjectKey="SH2">
		<PTC Quantity="1">INF</PTC>
		<PassengerAssociation>SH2</PassengerAssociation>
        ...
    </Passenger>
</Passengers>

12

Will EMD details be displayed in PNR if EMD is issued?

Yes, it will be displayed as a ticket information

To recieve EMD info as a part of PNR use read operation (documentation will be available soon)