If you're having issues using S7 Agent API, we're here to help. Our support  team will help you access for API, find answers about intergration, investigate problem.

Please contact us in JIRA where we have a project —  Agent API Support (AAS)

NEVER USE THE "SUPPORT" PROJECT (SUP)

Steps for connection JIRA:

  1. check your invitation in email
  2. set password, log in
  3. go to Projects and find Agent API Support (AAS)
  4. done! you have access (улыбка)

Below you can see examples of tasks that you can create:

#

type

description

example

1bug
error that completely or partlity affects the service
We get the error "010-TIME" when used the OrderCreateRQ. Please check
2storysoftware system requirementWe are not satisfied with the AirShoppingRQ method. Is it possible to add a query: parameter # 1, data # 2 and so on
3task
technical request for implementation
Please issue a certificate for the QA environment
4questionreference-information query about the functionality of the serviceWhen is the release of the new version of the S7 Agent API?


For any problem, contact our support team by email at api.support@s7.ru