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Question

Answer

1

What types of documents are used?

PP tyep only, but in the ID field you can enter information about any document:

<ns3:PassengerDocument>
    <ns3:Type>PP</ns3:Type>
    <ns3:ID>131231231222</ns3:ID>
    <ns3:BirthCountry>RU</ns3:BirthCountry>
    <ns3:DateOfIssue>2008-06-06</ns3:DateOfIssue>
    <ns3:DateOfExpiration>2028-06-06</ns3:DateOfExpiration>
    <ns3:CountryOfResidence>RU</ns3:CountryOfResidence>
</ns3:PassengerDocument>

<ns3:PassengerDocument>
    <ns3:Type>PP</ns3:Type>
    <ns3:ID>rbrtrtvgb123456</ns3:ID>
    <ns3:BirthCountry>RU</ns3:BirthCountry>
    <ns3:DateOfIssue>2008-06-06</ns3:DateOfIssue>
    <ns3:DateOfExpiration>2028-06-06</ns3:DateOfExpiration>
    <ns3:CountryOfResidence>RU</ns3:CountryOfResidence>
</ns3:PassengerDocument>

2

Can I specify multiple phone numbers and emails?

Yes, but you need to consider the following logic:

e-mails — for each e-mail created a separate Contact element

<ns3:Contacts>
    <ns3:Contact>
        <ns3:EmailContact>
            <ns3:Address>l.conelly@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
    <ns3:Contact>
        <ns3:EmailContact>
            <ns3:Address>l.ercrvev@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
</ns3:Contacts>

phoneContact — you can specify several phone numbers in one PhoneContact block

<ns3:Contacts>
    <ns3:Contact>
        <ns3:PhoneContact>
            <ns3:Number CountryCode="+375" AreaCode="29">3277438</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">44444444</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">66666666</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">77777777</ns3:Number>
        </ns3:PhoneContact>
    </ns3:Contact>
</ns3:Contacts>

both types

<ns3:Contacts>
    <ns3:Contact>
        <ns3:PhoneContact>
            <ns3:Number CountryCode="+375" AreaCode="29">3277438</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">44444444</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">66666666</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">77777777</ns3:Number>
        </ns3:PhoneContact>
        <ns3:EmailContact>
            <ns3:Address>l.conelly@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
    <ns3:Contact>
        <ns3:EmailContact>
            <ns3:Address>l.ercrvev@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
</ns3:Contacts>

3

How to specify TTL?

The TTL is calculated automatically. It's possible to enter it manually, but we recommend not using this functionality, as it will be closed soon.

4

What characters are forbidden for input?

You can't use the following characters:

; : * ' " ^ { } [ ] < > & # ! ` = %

5

What passenger data are required?

Required passenger data:

Surname
Given
Age
Contacts
PassengerDocument

6

Is it possible to change the automatic TTL?

There is no such possibility, the TTL is calculated according to the airline requirements.

7

Is the automatic time limit matches for the airline fare rules?

Yes. TTL is calculated according to the airline requirements, considering the partner airlines.

8

In what format are passport data entered (DOCS/FOID)?

In OrderCreateRQ you need to fill the PassengerDocument block.

In GDS both SSRs are created.

9

Why is it necessary to enter the date of passport issuance?

The next filling of the PassengerDocument block is required:

ADT, CHD, INF

<ns3:PassengerDocument>
    <ns3:Type>PP</ns3:Type>
    <ns3:ID>131231231222</ns3:ID>
    <ns3:BirthCountry>RU</ns3:BirthCountry>
    <ns3:DateOfIssue>2008-06-06</ns3:DateOfIssue>
    <ns3:DateOfExpiration>2028-06-06</ns3:DateOfExpiration>
    <ns3:CountryOfResidence>RU</ns3:CountryOfResidence>
</ns3:PassengerDocument>

CHD, INF

<ns3:PassengerDocument>
    <ns3:Type>PP</ns3:Type>
    <ns3:ID>rbrtrtvgb123456</ns3:ID>
    <ns3:BirthCountry>RU</ns3:BirthCountry>
    <ns3:DateOfIssue>2008-06-06</ns3:DateOfIssue>
    <ns3:DateOfExpiration>2028-06-06</ns3:DateOfExpiration>
    <ns3:CountryOfResidence>RU</ns3:CountryOfResidence>
</ns3:PassengerDocument>

10

Why there is no link between an infant and an adult?

The link exists, but is used only at the stage of issuing the ticket for infant.

11

What do the elements BirthCountry/CountryOfResidence describe?

BirthCountry — сountry of issue

CountryOfResidence — citizenship

12

Will EMD information be displayed in PNR if EMD is issued?

Yes, it will be displayed like ticket information

13

What SSR codes are implemented?

DOCS

FOID

CHLD

INFT

FQTV

TKNE

XBAG

EXST

14

Why there is no possibility to enter DOCA and DOCO SSRs?

At the stages of booking and ticketing, we don't require visa data. Visa is required on check-in.

15

Does theTTL guarantee automatic cancellation of the reservation?

Yes. Booked seats will be free.