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Answer

1

What types of documents are used?

PP type only, but you can enter any document identifier in the ID tag :

<ns3:PassengerDocument>
    <ns3:Type>PP</ns3:Type>
    <ns3:ID>rbrtrtvgb123456</ns3:ID>
    <ns3:BirthCountry>RU</ns3:BirthCountry>
    <ns3:DateOfIssue>2008-06-06</ns3:DateOfIssue>
    <ns3:DateOfExpiration>2028-06-06</ns3:DateOfExpiration>
    <ns3:CountryOfResidence>RU</ns3:CountryOfResidence>
</ns3:PassengerDocument>

2

Can I specify multiple phone numbers and emails?

Yes, but you have to follow instructions below:

e-mails — for each e-mail create a separate Contact tag

<ns3:Contacts>
    <ns3:Contact>
        <ns3:EmailContact>
            <ns3:Address>l.conelly@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
    <ns3:Contact>
        <ns3:EmailContact>
            <ns3:Address>l.ercrvev@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
</ns3:Contacts>

phoneContact — you can specify several phone numbers in one PhoneContact tag

<ns3:Contacts>
    <ns3:Contact>
        <ns3:PhoneContact>
            <ns3:Number CountryCode="+375" AreaCode="29">3277438</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">44444444</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">66666666</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">77777777</ns3:Number>
        </ns3:PhoneContact>
    </ns3:Contact>
</ns3:Contacts>

using both:

<ns3:Contacts>
    <ns3:Contact>
        <ns3:PhoneContact>
            <ns3:Number CountryCode="+375" AreaCode="29">3277438</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">44444444</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">66666666</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">77777777</ns3:Number>
        </ns3:PhoneContact>
        <ns3:EmailContact>
            <ns3:Address>l.conelly@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
    <ns3:Contact>
        <ns3:EmailContact>
            <ns3:Address>l.ercrvev@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
</ns3:Contacts>

3

How to specify TTL?

Ticket time limit is calculated automatically

We do not recommend enter it manually, as it will be deprecated soon

4

What characters are forbidden for input?

You can't use the following characters:

; : * ' " ^ { } [ ] < > & # ! ` = %

5

What passenger data are required?

Required data for each passenger:

Given name
Surname
Date of birth
Document identifier

Also required for lead passenger (first adult):

E-mail (at least one)
Phone number (at least one)

6

Is it possible to change the automatic TTL?

There is no such possibility, the TTL is calculated according to the airline requirements.

7

Is the automatic time limit matches for the airline fare rules?

Yes. TTL is calculated according to the airline requirements, considering the partner airlines.

8

In what format are passport data entered (DOCS/FOID)?

In OrderCreateRQ you need to fill the PassengerDocument block.

In GDS both SSRs are created.

9

Why is it necessary to enter the date of passport issuance?

The next filling of the PassengerDocument block is required:

ADT, CHD, INF

<ns3:PassengerDocument>
    <ns3:Type>PP</ns3:Type>
    <ns3:ID>131231231222</ns3:ID>
    <ns3:BirthCountry>RU</ns3:BirthCountry>
    <ns3:DateOfIssue>2008-06-06</ns3:DateOfIssue>
    <ns3:DateOfExpiration>2028-06-06</ns3:DateOfExpiration>
    <ns3:CountryOfResidence>RU</ns3:CountryOfResidence>
</ns3:PassengerDocument>

CHD, INF

<ns3:PassengerDocument>
    <ns3:Type>PP</ns3:Type>
    <ns3:ID>rbrtrtvgb123456</ns3:ID>
    <ns3:BirthCountry>RU</ns3:BirthCountry>
    <ns3:DateOfIssue>2008-06-06</ns3:DateOfIssue>
    <ns3:DateOfExpiration>2028-06-06</ns3:DateOfExpiration>
    <ns3:CountryOfResidence>RU</ns3:CountryOfResidence>
</ns3:PassengerDocument>

10

Why there is no link between an infant and an adult?

The link exists, but is used only at the stage of issuing the ticket for infant.

11

What do the elements BirthCountry/CountryOfResidence describe?

BirthCountry — сountry of issue

CountryOfResidence — citizenship

12

Will EMD information be displayed in PNR if EMD is issued?

Yes, it will be displayed like ticket information

13

What SSR codes are implemented?

DOCS

FOID

CHLD

INFT

FQTV

TKNE

XBAG

EXST

14

Why there is no possibility to enter DOCA and DOCO SSRs?

At the stages of booking and ticketing, we don't require visa data. Visa is required on check-in.

15

Does theTTL guarantee automatic cancellation of the reservation?

Yes. Booked seats will be free.