#QuestionAnswer
1I can't void a ticket.What could be the reason?Voided the ticket can only use the same validator, under which the ticket was issued. Make sure you use the same validator.
2Are there any features of void operation?
  • You can void the ticket until 23:59 of the current day (day of ticket issue).

(lightbulb) Time in 0 time zone (0UTC).

  • Voided the ticket can only use the same validator, under which the ticket was issued. Make sure you use the same validator.
  • In the requests you need to use the following codes:

ETK Type code - 702

EMD Type code - Y

3When can I void a ticket?

You can void the ticket until 23:59 of the current day (day of ticket issue).

(lightbulb) Time in 0 time zone (0UTC).

4If the ticket is issued on the day of departure, can I void it after departure or only until? If we can't void the ticket after departure, then for what time before we need to void it?The main thing isn't to allow a NO-SHOW (NS) — a situation, when the passenger fails to show for the flight before the check-in closing and notify the carrier of cancelling the carriage. You can void the ticket after departure until 23:59 of the current day (If the ticket is not used), but it is better to void the ticket before departure.