# | Question | Answer |
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1 | I can't void a ticket.What could be the reason? | Voided the ticket can only use the same validator, under which the ticket was issued. Make sure you use the same validator. |
2 | Are there any features of void operation? | - You can void the ticket until 23:59 of the current day (day of ticket issue).
Time in 0 time zone (0UTC).
- Voided the ticket can only use the same validator, under which the ticket was issued. Make sure you use the same validator.
- In the requests you need to use the following codes:
ETK Type code - 702 EMD Type code - Y |
3 | When can I void a ticket? | You can void the ticket until 23:59 of the current day (day of ticket issue). Time in 0 time zone (0UTC).
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4 | If the ticket is issued on the day of departure, can I void it after departure or only until? If we can't void the ticket after departure, then for what time before we need to void it? | The main thing isn't to allow a NO-SHOW (NS) — a situation, when the passenger fails to show for the flight before the check-in closing and notify the carrier of cancelling the carriage. You can void the ticket after departure until 23:59 of the current day (If the ticket is not used), but it is better to void the ticket before departure. |