| # | Question | Answer |
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| 1 | How to access the product environment? | If you are newbie, just follow the steps, which provides the simplest way to quickly get an access to API Or you already adopted your systems to our test environment? Notify our technical support by Service Desk for final testing under the supervision of our technologists and proceed to signing of the contract of EDS
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| 2 | How to access the test environment? | Follow steps to quickly get an access to API |
| 3 | Which endpoints should be used? | Explore the ways of submitting requests: | Excerpt Include |
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| Submitting requests | S7 Agent API |
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| Submitting requests | S7 Agent API |
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| nopanel | true |
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| 4 | How does the standard ticketing scenario looks? | Simple operation flow: searchFlights (AirShoppingRQ) → book (OrderCreateRQ) → reprice (ItinReshopRQ) → demandTickets (AirDocIssueRQ) Discover more scenarios from simplest flows to best practices |
| 5 | Is it possible to use social categories of passengers: pensioners, youth, sailors, students, etc.? What types of passengers are available in the API? | No, only 3 types of passengers are available: - adult (ADT) — passengers 12 years old and older
- child (CHD) — passengers between 2 (inclusive) and 12 years old (exclusive)
- 2-year-old passenger is a child
- 12-year-old passenger is an adult
- infant in a lap (INF) — passengers under 2 years
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| 6 | How can I get information about flights commissions and manage agency fees? | For any financial questions you have to contact S7's sales department or your account manager via at vm@s7.ru |
| 7 | Is the Multi-City method implemented in API? | Yes, check searchFlights operation overview to find out. Samples will be available soon! |
| 8 | Is the refund method implemented in API? | No, the refunds are not implemented |
| 9 | Can I get an S7 route map? | There is no such request in API |
| 10 | Are all S7 fares branded? | Yes, all fares are split into 4 fare families, from the cheapest to the most equipped fare: - Basic Economy — economy cabin, non-refundable, only hand luggage included
- Flex Economy — economy cabin, refundable
- Basic Business — business class of service, non-refundable
- Flex Business — business class of service, refundable
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| 11 | Can I get a terminal text view of the current PNR data? Or just build a template from an XML response? | No, only XML display is available for input and output |
| 12 | Does the service support queues? | All requests to API are synchronous, queues are not used |
| 13 | I recieve "Unknown operation" in response, while requests executed in SoapUI | Check using of correct HTTP header of your requests: - X-API-Version — e.g. 0.52 or other
- SOAPAction — e.g. "http://api.s7.ru/Reprice" or other
- Content-Type: text/xml
Also you can find out how to handle with unsuccessful result and common access errors |
| 14 | When I try the link https://qa-gaia.s7.ru/agent-api/wsdl/0.52?wsdl I get an error: "400 Bad Request. No required SSL certificate was sent." | You didn't use a right SSL certificate to download API's WSDL. Check you used certificate for the test environment (not for production): Also you can find out how to handle with unsuccessful result and common access errors |
| 15 | I always recieve an error: "Can not perform operation without valid RequestorID" | Probably, you used incorrect Agent credentials in Party tag. Contact to S7 API support with used credentials Also you can find out how to handle with unsuccessful result and common access errors |