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Overview

An example of end-to-end scenario based on on operation flow and user story


Excerpt

Operation flow

searchFlightsJourney → book (Flight) → cancelBooking

User story

S7 Agent wants to buy one way flight from Moscow (DME) to Samara (KUF) for one adult traveler. He chooses direct S7 flight. Agent realised before ticketing that he can't proceed a payment from the passenger and want to cancel reservation.

Scenario

The general process for buying a trip such as this is:

  1. Initial search for flight solutions: S7 Agent executes a searchFlightsJourney operation with itinerary criteria and passenger types count;
  2. Book a reservation: S7 Agent executes a book operation with passenger details and itinerary info of chosen solution from search results;
  3. Cancel reservation: S7 Agent executes a cancelBooking operation with reservation reference.

Table of contents:

Table of Contents

Step 1: Initial search for flight solutions

S7 Agent executes a searchFlightsJourney operation with itinerary criteria and passenger types count

Excerpt Include
OW + 1xADT + Direct + S7 flight| v0.52 | searchFlightsJourney operation
OW + 1xADT + Direct + S7 flight| v0.52 | searchFlightsJourney operation
nopaneltrue

Received solutions divided by fare family and mostly includes 4 sub solutions (Basic Economy, Flex Economy, Basic Business, Flex Business) for each itinerary solution.

Step 2: Book a reservation

S7 Agent executes a book operation with passenger details and itinerary info of chosen solution from search results.

<DetailedFlightItem> block consists of journey information, where each slice is described by the <OriginDestination> element.

<OriginDestination>  block takes from appropriate AirShoppingRS

Note

(lightbulb) Segments (Flight) must be devided into slices (OriginDestination):

  • one OriginDestination for One Way trip;
  • two for Round Trip and more for MultiCity;
  • for Transfer Trip all segments included in one slice have to be pass in one OriginDestination;
  • for Transfer Trip segments with stopover between have to be divided into two OriginDestination.


Code Block
languagexml
themeConfluence
titleOriginDestination information in AirShoppingRS
collapsetrue
Envelope/Body/AirShoppingRS/DataLists/FlightSegmentList

and <ClassOfService> (RBD) from

Code Block
languagexml
themeConfluence
titleRBD information in AirShoppingRS
collapsetrue
Envelope/Body/AirShoppingRS/OffersGroup/AirlineOffers/AirlineOffer/PricedOffer/OfferPrice/RequestedDate/Associations/ApplicableFlight/FlightSegmentReference/ClassOfService/Code

Excerpt Include
OW+1xADT+Direct+S7 flight | v0.52 | book operation
OW+1xADT+Direct+S7 flight | v0.52 | book operation
nopaneltrue

Step 3: Cancel reservation

S7 Agent executes a cancelBooking operation with reservation reference.

  • Add information about PNR from OrderViewRS
Code Block
languagexml
themeConfluence
titlePNR information in OrderViewRS
collapsetrue
Envelope/Body/OrderViewRS/Response/Order/BookingReferences/BookingReference/ID

Excerpt Include
v0.52 | сancelBooking operation
v0.52 | сancelBooking operation
nopaneltrue