How to get an access to JIRA
There is a few steps to get an access to JIRA:
- Contact to one of our managers and fill in the application form, regarding to Quick Start section
- Check your invitation in email and proceed to received link
- Set password and log in JIRA
- Go to Projects and find Agent API Support (AAS)
- Done! You have the access
For any problem, contact our support team by email at api.support@s7.ru
Types of issues
The following example shows types of issues that you can submit to S7 API support:
# | Type | Description | Example |
|---|---|---|---|
| 1 | Bug | Error that completely or partiality affects the service | We get the error "010-TIME" when used the OrderCreateRQ. Please check |
| 2 | Story | Software system requirement (feature/change requests) | We are not satisfied with the AirShoppingRQ method. Is it possible to add a query: parameter # 1, data # 2 and so on |
| 3 | Task | Technical request for implementation | Please issue a certificate for the QA environment |
| 4 | Question | Reference-information query about the functionality of the service | When is the release of the new version of the S7 Agent API? |
Bug report
Please pass the Conversation ID (value of "X-API-Conversation" header in response) to S7 API support.
In case you haven't this info, use request timestamp and name+surname one of passengers (or another unique data from request) to identify your request.