| # | Question | Answer |
|---|---|---|
| 1 |
Common questions
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| We changed the |
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| IP address for requests. Please, add the new one to the access list |
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Contact |
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to S7 API support by api.support@s7.ru and provide the new IP |
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address or subnet |
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| 2 |
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| We |
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| receive 403 error from the API on both test |
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| and production |
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| environments. What are we doing wrong? | Make sure that you reach environment from the allowed |
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IP address or subnet |
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| |
| 3 | How to get an access to the production |
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Supported Searches
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OW, RT
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Max number of legs in slice
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6
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Range bookings
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Types of cabin class
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Economy, Business
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Supported city/metro codes
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Could you please also send us your logos?
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logo image (eps)
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Endpoint for QA, PROD
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environment? | You must provide the |
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IP address or subnet which you going to us to sen messages to API's production endpoint | ||||||||||
| 4 | What types of journey are available for searching? | One way (OW) and Round trip (RT) | ||||||||
| 5 | The number of a segments is limited? | Actually, segment count isn't limited. But, commonly, there's no more than 4 segments per slice | ||||||||
| 6 | What types of cabin class are supported? | Both: Economy and Business | ||||||||
| 7 | Is search by city codes supported? | Yes, API supports IATA city codes in search request | ||||||||
| 8 | Could you please share your logos to us? | Check two frequently asked types of logos: Mark (only S7 in circle) and Full logo (S7 Airlines) | ||||||||
| 9 | Which endpoints should be used? | Explore the ways of submitting requests:
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| 10 |
| How get XSD (or other type of XML) schema(s) for request and response? |
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S7 MSE API doesn't have WSDL, but you can check samples and references for all requests and responses | ||
| 11 | Supported currency and languages | S7 RU, EN RUB, EUR, USD |
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| 12 | how to configure to get different values than RU and RUB (e.g. EN and EUR)? | You must change the parameters (LAN, CUR) from deeplink on your side. In the query body, these parameters are never specified. |
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| 13 | why we will get prices from your API always in RUB? | Please keep in mind that s7.ru is located in Russia therefore final price for customers will be in RUB and customers will be charged in RUB due to legal reasons. |
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| 14 | Example rq/rs |
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| 15 | Example deeplink |
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| 16 | We are getting 404 error | So indeed https://qa-api.s7airlines.com/mseHTTP/1.1 gave 404 error, but when we tried https://qa-api.s7airlines.com/mse, it gave a 403 error (forbidden). |
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| 17 | We are getting 403 error | Ip adress outside the white list |
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| 18 | Do you have webservice or static links that we can use to retrieve your routes map? | https://www.s7.ru/directions.txt login: avia-info pass: bNP8lZQpB8L |
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| 19 | Where to go in case of a problem? | contact us api.support@s7.ru |