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Common

#QuestionAnswer
1

Could you please share your logos to us?

Check two frequently asked types of logos: Mark (only S7 mark in circle) and Full logo (S7 Airlines)
If you need another type please, contact to S7 API support by api.support@s7.ru and provide more information and usage plans

2

How to get XSD (or other type of XML) schema(s) for request and response?

S7 MSE API doesn't have WSDL, but you can check samples and references for all requests and responses

We going to publish WSDL in submitting request description soon. Stay tuned and don't forget to check our blog!
3Where we can find example of request and responses?Check variety of request and response examples in Samples
4

Do you have a service or static links that we can use to retrieve your route list?

Use links with credentials below to receive all routes (airport code pairs) depend on airline:

  • https://www.cyprusairways.com/directions.txt
    • login: avia-info
    • pass: randomcypasswd
  • We keep the list updated

    5Where to go in case of a problem?Contact to S7 API support by api.support@s7.ru and provide issue details

    Access

    #QuestionAnswer
    1We changed the IP address for requests. Please, add the new one to the access list

    Contact to S7 API support by api.support@s7.ru and provide the new IP address or subnet

    2We receive 403 error from the API on both test and production environments. 
    What are we doing wrong?

    Make sure that you reach environment from the allowed IP address or subnet 
    Check correctness of used endpoints 
    Otherwise contact to S7 API support by api.support@s7.ru and provide maximum of a technical info

    3

    How to get an access to the production environment?

    You must provide the IP address or subnet to us which you are going to use to send messages to API's production endpoint
    Check more details in steps to quickly get an access to API

    4

    Which endpoints should be used?

    Explore the ways of submitting requests:

    Excerpt Include
    Submitting requests | S7 MSE API
    Submitting requests | S7 MSE API
    nopaneltrue

    Operation

    #QuestionAnswer
    1

    What types of journey are available for searching?

    One way (OW) and Round trip (RT)
    Explore all API's use cases to be sure you use all of service capabilities

    2

    The number of a segments is limited?

    Actually, segment count isn't limited. But, commonly, there's no more than 4 segments per slice
    All limits are specified in response references

    3

    What types of cabin class are supported?

    Both: Economy and Business
    Dive deep into reference of search operation for details like this

    4

    Is search by city codes supported?

    Yes, API supports IATA city codes in search request
    Check request references to find other search options

    5What languages are supported by the API?

    All messages in API response contain only texts in English

    6Does the API provide any other currencies except RUB?
    Why we always get prices in RUB from the API?
    The only one currency for S7 online sale is RUB due to legal reasons (customers will be charged in RUB).
    The API doesn't support sale currency conversioninto any other — you have to make it on your side
    Check request references to find all available input parameters
    7Our site support different language and currency, what we should do for better user experience? 
    How to make API send results in different language and currency than RU and RUB (e.g. EN and EUR)?

    There's no way to specify language and currency parameters in query
    The API returns result only in english and the only one sale currency is RUB
    If you want to land user with correct language/currency selection, you should change parameters LAN and CUR in deeplink on your side

    8How deeplink looks like?

    The common deeplink looks like

    Code Block
    https://
    travelwith
    ibe.s7.ru/mseDeeplink.action?LAN=RU&partner=
    GkfmiHNidc
    test&TA=
    1
    2&TC=
    0
    1&TI=0&
    SUP=
    SITA
    XO&CP=F&CUR=RUB&TF=
    19395
    34405&FLC=
    2
    1&FSC1=1&FN1=
    178
    5106&AC1=S7&DD1=
    2017
    2023-11-
    14
    10&DT1=
    06
    10:40:00&
    AD1=
    2017
    2023-11-
    14
    10&AT1=
    07
    19:
    00
    30:00&DA1=
    OVB
    AER&AA1=
    DME
    OVB&SC1=
    Q
    S&
    FSC2
    utm_campaign=
    2
    test&
    FN2
    utm_source=
    15
    test&
    AC2
    utm_medium=
    S7
    metasearch&
    DD2=2017-11-16& DT2=08:45:00&AD2=2017-11-16&AT2=10:25:00&DA2=DME&AA2=LED&SC2=Q&FN3=3340&AC3=S7& DD3=2017-11-16&DT3=13:20:00&AD3=2017-11-16&AT3=21:40:00&DA3=LED&AA3=OVB&SC3=Q
    FF1=B

    Check deeplink references to find out all output options and detailed specification