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#QuestionAnswer
1We changed the IP address for requests. Please, add the new one to the access list

Contact to S7 API support by api.support@s7.ru and provide the new IP address or subnet

2We receive 403 error from the API on both test and production environments. What are we doing wrong?

Make sure that you reach environment from the allowed IP address or subnet 
Check that endpoints are correct
Otherwise contact to S7 API support by api.support@s7.ru and provide maximum of a technical info

3

How to get an access to the production environment?

You must provide the IP address or subnet which you going to us to sen messages to API's production endpoint
More details described in steps to quickly get an access to API

4

What types of journey are available for searching?

One way (OW) and Round trip (RT)
Explore all API's use cases to be sure you use all of service capabilities

5

The number of a segments is limited?

Actually, segment count isn't limited. But, commonly, there's no more than 4 segments per slice
All limits are specified in response references

6

What types of cabin class are supported?

Both: Economy and Business
Dive deep into reference of search operation for details like this

7

Is search by city codes supported?

Yes, API supports IATA city codes in search request
Check request references to find other search options

8

Could you please share your logos to us?

Check two frequently asked types of logos: Mark (only S7 mark in circle) and Full logo (S7 Airlines)
If you need another type please, contact to S7 API support by api.support@s7.ru and provide more information and usage plans

9

Which endpoints should be used?

Explore the ways of submitting requests:

Excerpt Include
Quick Start Submitting requests | S7 MSE APIQuick Start
Submitting requests | S7 MSE API
nopaneltrue

10

How to get XSD (or other type of XML) schema(s) for request and response?

S7 MSE API doesn't have WSDL, but you can check samples and references for all requests and responses
We going to publish WSDL in submitting request description soon. Stay tuned and don't forget to check our blog!

11What languages are supported by the API?

All messages in API response contain only texts in English

12Does the API provide any other currencies except RUB?The only one currency for S7 online sale is RUB
The API doesn't support sale currency conversioninto any other — you have to make it on your side
Check request references to find all available input parameters
13How Supported currency and languages

S7

RU, EN

RUB, EUR, USD

12how to configure to get different values than RU and RUB (e.g. EN and EUR)?

You must change the parameters (LAN, CUR) from deeplink on your side. In the query body, these parameters are never specified.

There's no way to specify these parameters in query
The API returns result only in english and the only one sale currency is RUB
If you want to land user with correct, you may change parameters LAN and CUR in deeplink on your side

1413why we will get prices from your API always in RUB?

Please keep in mind that s7.ru is located in Russia therefore final price for customers will be in RUB and customers will be charged in RUB due to legal reasons.

1415Example rq/rs
1516Example deeplink
1617We are getting 404 error

So indeed https://qa-api.s7airlines.com/mseHTTP/1.1 gave 404 error, but when we tried https://qa-api.s7airlines.com/mse, it gave a 403 error (forbidden).

1718We are getting 403 errorIp adress outside the white list
1819

Do you have webservice or static links that we can use to retrieve your routes map?

https://www.s7.ru/directions.txt

login: avia-info

pass: bNP8lZQpB8L

1920Where to go in case of a problem?contact us api.support@s7.ru

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