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Excerpt


#

Question

Answer

1

What is the difference between ETK and EMD?

  • ETK -

 Electronic

  •  Electronic Ticket. Document confirming the payment of the itinerary.

    • Code "702"

 for

    •  for demandTicket operation request

  • EMD - Electronic Miscellaneous Document. Document confirming the payment of services

    • Code "Y" for demandTicket operation request

Find out the most common use cases

in 

in demadTickets operation overview

2

Is the ticket issued for each segment of the flight?

No, the ticket is issued for the

whole itinerary

whole itinerary, but for each passenger in the booking

Explore basic scenario with multiple types of passengers. Also demadTickets operation overview might be helpful

3

Is it possible to refund ETK or EMD?

No. But you can use void operation to cancel ETK or EMD (documentation will be available soon)

4

If extra services are requested in a booking, is it important to issue ETK at the same time as EMD or not?

EMDs must be issued only after the ticket has been issued

5

How can we get a text view of ETK or EMD?

API supports only XML data output.

Use retrieveTicket operation to receive ETK or EMD info (documentation will be available soon)

6

Is the Remark parameter mandatory in the Payment tag?

Yes, it's a mandatory parameter. Corresponds to RMK type in Gabriel — text field

(warning) Processing of payments isn't on S7 side

Explore demadTicket operation references to check format of request fields

7

What is Payment remark's format?

The payment remark's format:

Code Block
languagexml
themelinenumberstrue
Confluence
<Type>
   <Code>MS</Code>
</Type>
<Other>
   <Remarks>
<Remark>IN
<Remark>*A*AGENT_NAME</Remark>
   </Remarks>
</Other>

where:

  • MS — payment type code (invoice)

IN

  • *A*AGENT_NAME — agent details

(warning) It's forbidden to use the following symbols:

Code Block
themeConfluencelinenumberstrue
; : * ' " ^ { } [ ] < > & # ! ` = %

Explore demadTicket operation references to check format for other fields. Samples might be very helpful too

8

What types of payment can be used?

Only one payment method is used — invoice

Discover demadTicket operation overview to check all available use cases