| # | Question | Answer |
|---|---|---|
| 1 | What is the difference between ETK and EMD? |
Find out the most common use cases in demadTickets operation overview |
| 2 | Is the ticket issued for each segment of the flight? | No, the ticket is issued for the whole itinerary, but for each passenger in the booking Explore basic scenario with multiple types of passengers. Also demadTickets operation overview might be helpful |
| 3 | Is it possible to refund ETK or EMD? | No. But you can use void operation to cancel ETK or EMD (documentation will be available soon) |
| 4 | If extra services are requested in a booking, is it important to issue ETK at the same time as EMD or not? | EMDs must be issued only after the ticket has been issued |
| 5 | How can we get a text view of ETK or EMD? | API supports only XML data output. Use retrieveTicket operation to receive ETK or EMD info (documentation will be available soon) |
| 6 | Is the Remark parameter mandatory in the Payment tag? | Yes, it's a mandatory parameter. Corresponds to RMK type in Gabriel — text field
Explore demadTicket operation references to check format of request fields |
| 7 | What is Payment remark's format? | The payment remark's format: <Type>
<Code>MS</Code>
</Type>
<Other>
<Remarks>
<Remark>IN*A*AGENT_NAME</Remark>
</Remarks>
</Other>
where:
; : * ' " ^ { } [ ] < > & # ! ` = %
Explore demadTicket operation references to check format for other fields. Samples might be very helpful too |
| 8 | What types of payment can be used? | Only one payment method is used — invoice Discover demadTicket operation overview to check all available use cases |
Processing of payments isn't on S7 sideOverview
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