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#QuestionAnswer
1

What types of documents are used?

PP tyep only, but in the ID field you can enter information about any document:

Passport 
<ns3:PassengerDocument>
    <ns3:Type>PP</ns3:Type>
    <ns3:ID>131231231222</ns3:ID>
    <ns3:BirthCountry>RU</ns3:BirthCountry>
    <ns3:DateOfIssue>2008-06-06</ns3:DateOfIssue>
    <ns3:DateOfExpiration>2028-06-06</ns3:DateOfExpiration>
    <ns3:CountryOfResidence>RU</ns3:CountryOfResidence>
</ns3:PassengerDocument>
birth certificate 
<ns3:PassengerDocument>
    <ns3:Type>PP</ns3:Type>
    <ns3:ID>rbrtrtvgb123456</ns3:ID>
    <ns3:BirthCountry>RU</ns3:BirthCountry>
    <ns3:DateOfIssue>2008-06-06</ns3:DateOfIssue>
    <ns3:DateOfExpiration>2028-06-06</ns3:DateOfExpiration>
    <ns3:CountryOfResidence>RU</ns3:CountryOfResidence>
</ns3:PassengerDocument>
2Can I specify multiple phone numbers and emails?

Yes, but you need to consider the following logic:

  • e-mails — for each e-mail created a separate Contact element

    e-mails 
    <ns3:Contacts>
    <ns3:Contact>
        <ns3:EmailContact>
            <ns3:Address>l.conelly@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
    <ns3:Contact>
        <ns3:EmailContact>
            <ns3:Address>l.ercrvev@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
</ns3:Contacts>

  • phoneContact — you can specify several phone numbers in one PhoneContact block

    phoneContact 
    <ns3:Contacts>
    <ns3:Contact>
        <ns3:PhoneContact>
            <ns3:Number CountryCode="+375" AreaCode="29">3277438</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">44444444</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">66666666</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">77777777</ns3:Number>
        </ns3:PhoneContact>
    </ns3:Contact>
</ns3:Contacts>

  • both types

    both types 
    <ns3:Contacts>
    <ns3:Contact>
        <ns3:PhoneContact>
            <ns3:Number CountryCode="+375" AreaCode="29">3277438</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">44444444</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">66666666</ns3:Number>
            <ns3:Number CountryCode="+375" AreaCode="29">77777777</ns3:Number>
        </ns3:PhoneContact>
        <ns3:EmailContact>
            <ns3:Address>l.conelly@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
    <ns3:Contact>
        <ns3:EmailContact>
            <ns3:Address>l.ercrvev@mail.ru</ns3:Address>
        </ns3:EmailContact>
    </ns3:Contact>
</ns3:Contacts>
3How to specify TTL?The TTL is calculated automatically. It's possible to enter it manually, but we recommend not using this functionality, as it will be closed soon.
4What characters are forbidden for input?

You can't use the following characters:

; : * ' " ^ { } [ ] < > & # ! ` = %

5What passenger data are required?

Required passenger data:

  • Surname
  • Given
  • Age
  • Contacts
  • PassengerDocument
6Is it possible to change the automatic TTL?There is no such possibility, the TTL is calculated according to the airline requirements.
7Is the automatic time limit matches for the airline fare rules?Yes. TTL is calculated according to the airline requirements, considering the partner airlines.
8In what format are passport data entered (DOCS/FOID)?

In OrderCreateRQ you need to fill the PassengerDocument block.

In GDS both SSRs are created.

9Why is it necessary to enter the date of passport issuance?

The next filling of the PassengerDocument block is required:

ADT, CHD, INF

Passport 
<ns3:PassengerDocument>
    <ns3:Type>PP</ns3:Type>
    <ns3:ID>131231231222</ns3:ID>
    <ns3:BirthCountry>RU</ns3:BirthCountry>
    <ns3:DateOfIssue>2008-06-06</ns3:DateOfIssue>
    <ns3:DateOfExpiration>2028-06-06</ns3:DateOfExpiration>
    <ns3:CountryOfResidence>RU</ns3:CountryOfResidence>
</ns3:PassengerDocument>

CHD, INF

birth certificate 
<ns3:PassengerDocument>
    <ns3:Type>PP</ns3:Type>
    <ns3:ID>rbrtrtvgb123456</ns3:ID>
    <ns3:BirthCountry>RU</ns3:BirthCountry>
    <ns3:DateOfIssue>2008-06-06</ns3:DateOfIssue>
    <ns3:DateOfExpiration>2028-06-06</ns3:DateOfExpiration>
    <ns3:CountryOfResidence>RU</ns3:CountryOfResidence>
</ns3:PassengerDocument>
10Why there is no link between an infant and an adult?The link exists, but is used only at the stage of issuing the ticket for infant.
11What do the elements BirthCountry/CountryOfResidence describe?

BirthCountry — сountry of issue

CountryOfResidence — citizenship

12Will EMD information be displayed in PNR if EMD is issued?Yes, it will be displayed like ticket information
13What SSR codes are implemented?

DOCS

FOID

CHLD

INFT

FQTV

TKNE

XBAG

EXST

14Why there is no possibility to enter DOCA and DOCO SSRs?At the stages of booking and ticketing, we don't require visa data. Visa is required on check-in.
15Does theTTL guarantee automatic cancellation of the reservation?Yes. Booked seats will be free.

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